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Sales and Events Sr. Supervisor


The Sales and Events Sr. Supervisor sells and markets the conference facilities and manages accounts to achieve individual and group targets and ensure customer satisfaction; supervises the daily operations of the department in accordance with the guidelines and set standards to achieve revenue targets, providing excellent guest experience and positive employee engagement.

  • Qualifications
  • Responsibilities


  • Bachelor’s Degree preferably in Hotel, Restaurant and Institutional Management, Management, or any related course; Masters in related or Business degree is preferred.

Minimum experience

  • At least three (3) years of relevant experience in the hospitality industry, sales, marketing, customer relations; good network in the business community; experienced in dealing with different kinds of people; very good interpersonal communication skills; leadership and management skills; personable.

Business Understanding

  • Functional areas of Sales, Marketing, customer service, food and beverage, basic finance and accounting; familiarity in Hotel Management System; good written and verbal communication skills.
  • Revenue Generation: Responsible for generating sales, hitting individual quota, and contributing to the overall group quota on Food and Beverage (F&B), and Guest Rooms revenue.
  • Generates of new accounts to monitoring and achievement of results increase client database.
  • Develops customized packages based on client’s specifications with the correct charging of function rooms, guest rooms, food & beverages, and other miscellaneous costs.
  • Monitors payments of clients and assists the Finance Department in following up client billings and payments.
  • Follows and maintains the systematic way of booking events and coordinating with other Account Executives to ensure maximum use of function rooms.
  • Prepares all documents related to events with correct information for the client and departments concerned.
  • Prepares and submits complete and accurate reports (daily, weekly, monthly) in a timely manner.
  • Maintains existing business relations with current and old clients through excellent customer service and effective communication skills leading to sales conversion and referrals.
  • Occasionally monitors events and checks clients/events.
  • Coordinates regularly with F&B concessionaire and other departments for smooth flow in operations.
  • Assists and helps in strategizing and implementing sales and marketing plans.
  • Prepares and consolidates required reports;

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