Customer Relationship Management
In this era of hyper-competition, customer relationships are critical for the success of a business. Effective customer management helps to maintain a high touch in this high-tech environment.
In this era of hyper-competition, customer relationships are critical for the success of a business. Effective customer management helps to maintain a high touch in this high-tech environment.
The ongoing pandemic has forced companies/institutions to look at how agile their business model and their organizations are. It has also brought the Human Resources function into a more prominent role as companies looked for ways to continue delivering products and services.
In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations rely on leadership at all levels to grow, compete, succeed, and deliver exceptional customer value.
Results-Based Monitoring and Evaluation (RBM&E) is a systematic approach for monitoring performance and evaluating the long-term results of projects instead of just short-term output.
An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage. The Six Sigma framework can unleash the possibilities and discover the sources of competitive advantage for the company.
Lean Six Sigma is a strategy that supports an organization’s short-term need to survive and rapidly reduce cost, while looking at its long-term road to transform into an agile, high-performing organization with sustainable growth.
To be operationally competitive, all companies need to develop their first-line leaders to have a strong foundation of management skills necessary to be effective in their roles and responsibilities.
High-performing executives in the Volatile, Uncertain, Complex, and Ambiguous environment recognize the reality that a critical component to the success of any company is anchored on management’s ability to get more done in the day-to-day operations and strategy implementation.
In today’s environment of disruptive innovations, Strategic Project Design and Management provides companies with a proven management framework to align the established strategic projects and priorities with the company’s vision and competitive value proposition.
The Business Analytics equips you with practical quantitative tools to transform data into insights to make better business decisions. Instead of focusing on technologies, it highlights the analytical methods and techniques to make sense of common business questions and challenges.
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