Coaching Skills for Leaders and Managers

Program Overview

In today’s evolving business landscape, effective leadership goes beyond directing tasks — it requires developing and empowering employees to excel. The Coaching Skills for Leaders and Managers in the New Normal program equips leaders and managers with essential coaching skills to foster engagement, enhance performance, and strengthen communication within their teams. 

Participants will learn how to align individual goals with organizational objectives, recognize unique strengths, provide constructive feedback, and support their team’s growth through practical, hands-on coaching techniques. By the end of the program, leaders will be able to increase self-awareness among team members, facilitate problem-solving, and empower individuals to take meaningful action toward personal and organizational success. 

Details

Program Objectives:

Overall, the objective of the Fundamentals of Sales program is to equip participants with the knowledge, skills, and techniques necessary to succeed in sales, build customer relationships, and achieve sales goals.

• Understand the principles of coaching, identify appropriate situations to apply them, and confidently practice coaching techniques. 
• Develop meaningful coaching plans with staff that include clear goals, objectives, success criteria, and review timelines. 
• Apply key coaching skills such as active listening, powerful questioning, effective feedback, and building trust and empathy. 
• Structure and facilitate productive coaching sessions and conversations to support employee growth and performance. 

Key Benefits:

• Build confidence in addressing performance challenges and conducting meaningful conversations around personal and career development. 
• Foster a more inclusive organizational culture that supports growth and collaboration. 
• Enhance employee engagement and empowerment by creating a supportive coaching environment. 

Who Should Attend:

This program is ideal for people managers and leaders at all levels who are committed to enhancing their leadership skills and driving team performance.