Systems Thinking
The course uses systems thinking to study the patterns of behavior we observe in real-world businesses, markets, economies, and supply chain interactions and how these patterns relate to the structure of the underlying systems.
Crisis Leadership
We live in an uncertain world, full of impending risk, crisis and resulting chaos. The threats are many and it is during these most chaotic times that people look up to and seek good leadership.
The Emotionally Intelligent Leader
Given the growing complexities of managing a diverse workforce, organizations need to develop emotionally intelligent leaders who demonstrate self leadership and are confident, authentic, and engaging.
Leadership in Project Management for Development Managers
The success of a project is heavily dependent on the competence of the project manager. As the world navigates through the COVID-19 pandemic, project leaders find themselves needing to adopt new ways of leading, originating, and executing projects to a successful completion.
Customer Relationship Management
In this era of hyper-competition, customer relationships are critical for the success of a business. Effective customer management helps to maintain a high touch in this high-tech environment.
Human Resources Manager Development
The ongoing pandemic has forced companies/institutions to look at how agile their business model and their organizations are. It has also brought the Human Resources function into a more prominent role as companies looked for ways to continue delivering products and services.
Fundamentals of People Management
In today’s Volatile, Uncertain, Complex, and Ambiguous (VUCA) world, organizations rely on leadership at all levels to grow, compete, succeed, and deliver exceptional customer value.
Results-Based Monitoring and Evaluation
Results-Based Monitoring and Evaluation (RBM&E) is a systematic approach for monitoring performance and evaluating the long-term results of projects instead of just short-term output.
Lean Six Sigma Yellow Belt Certification
An organization’s ability to learn, and translate that learning into action rapidly, is the ultimate competitive advantage. The Six Sigma framework can unleash the possibilities and discover the sources of competitive advantage for the company.
Lean Six Sigma Black Belt
Lean Six Sigma is a strategy that supports an organization’s short-term need to survive and rapidly reduce cost, while looking at its long-term road to transform into an agile, high-performing organization with sustainable growth.
