Foundations of Management for First-Line Leaders

To be operationally competitive, all companies need to develop their first-line leaders to have a strong foundation of management skills necessary to be effective in their roles and responsibilities. The actions and management decisions of first-line leaders, supervisors, and managers affect the success of a business, the level of engagement in the workplace, and the delivery of customer value and satisfaction.

With the increasing demands of day-to-day involvement, how the management engages with the rest of the team is crucial in producing the expected outcome for the organization. Hence, their productivity and effectiveness are hinged heavily on how their work meetings, strategic priorities, and functional deliverables are structured efficiently.

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Program Overview

A solid grasp of management principles is a must for leaders managing different sizes of organizations — large or small, for-profit or not-for-profit. Even solopreneurs and small business owners need to be concerned about management principles in terms of planning, organizing, leading, and controlling the different functions of the company to be successful as an organization. Studies have shown that mismanagement is one of the most common reasons for the failure of small businesses.

Most companies operate in industries that are becoming highly volatile, complex, and competitive. Hence, a leader’s primary responsibility is to effectively plan, organize, lead, and control the various functions of their respective units or departments. This program will allow first-line leaders, supervisors, and managers to develop the necessary skills to carry out their roles and responsibilities in the company.

Details

Program Objectives:

At the end of the program, participants will:

Develop an appreciation of a top-notch executive assistant’s roles in process improvement, team communication and engagement, project management, and customer service. 
Gain knowledge and understanding of various concepts and frameworks necessary to think critically, communicate effectively, and manage work priorities efficiently.
Learn best practices in addressing everyday challenges and hurdles from co-participants in the same role.

Key Benefits:

Participate in engaging, real-time online sessions led by world-class faculty and seasoned industry leaders and gain practical insights from experienced practitioners that you can immediately apply in your workplace.
Learn essential leadership and management frameworks to enhance your ability to manage processes, communicate effectively, and align with organizational goals.
Apply concepts through interactive activities and workplace-relevant scenarios that develop critical thinking, stakeholder management, and cross-generational team leadership—key competencies for administrative professionals driving organizational transformation.
Deepen your knowledge of key people and administrative systems.

Who Should Attend:

The program is recommended for executive assistants, administrative assistants, department secretaries, and those who would like to pursue professional administrative assistant roles in the future. The program will benefit those who want to enhance their skills in critical thinking, communication, work organization, project management, networking, and stakeholder management, and develop leadership skills for future growth in the organization.

Program Days:

Live Online

May 8, 13, 16, 20, 2025
1:30 PM to 5:00 PM
May 9, 2025
8:30 AM to 12:00 PM

Program Fee:
PHP: 25,990
USD: 467.68*

*The prevailing exchange rate at the date of payment may apply.

Let us know if you are interested in our limited-time offer rates or in discussing payment terms.